Shipping Times
Shipping Policy
Elite Men Outlet – Shipping Policy
Processing & Transit
Processing time: 2–4 business days (Mon–Fri, excluding holidays).
Typical transit times:
Europe: 5–12 business days
USA/Canada: 7–15 business days
Oceania: 10–20 business days
Free Shipping
All orders ship free of charge with tracking.
High-value orders may require signature.
Address Verification & Cancellations
We may request address/identity confirmation for flagged orders. If no reply within 48h, we may cancel and refund.
Cancel before shipment: full refund. Cancel after shipment: Refund Policy applies.
Customs, Duties & Taxes
International orders may incur customs duties/taxes at delivery. These are the customer’s responsibility and are non-refundable.
Lost/Damaged Parcels
Damaged: notify within 7 days with photos; we will replace or refund.
Lost: if carrier confirms delivery, check with household, neighbors, or local post. We’ll assist with carrier claims.